Privacy Policy
Glow Up Clinic Pty Ltd
Effective Date: 8 January 2026
1. Introduction
Glow Up Clinic ("we", "us", "our") is committed to protecting your privacy and handling your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy explains how we collect, use, store, and disclose your information when you use our website or services.
2. What Information We Collect
We may collect:
Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Address
Health / Sensitive Information
- Medical history relevant to treatments
- Treatment records and consultation notes
- Photos (before/after if consented)
Website Data
- IP address
- Browser/device data
- Pages visited and session activity
- Cookies
Health information is considered sensitive data and is only collected with your consent.
3. How We Collect Information
We collect your information when you:
- Book an appointment
- Fill out consultation forms
- Contact us via website, email, or phone
- Interact with our website (cookies/analytics)
4. Why We Collect Your Information
We collect and use your information to:
- Provide safe and appropriate cosmetic treatments
- Manage bookings and consultations
- Communicate with you
- Process payments
- Improve our services and website
5. Disclosure of Information
We may share your information with:
- Healthcare professionals involved in your care
- Payment processors and booking platforms
- IT and service providers
We do not sell your personal information.
We may disclose information if required by law.
6. Data Storage and Security
We take reasonable steps to protect your information, including:
- Secure digital systems
- Password-protected records
- Restricted staff access
7. Access and Correction
You may request access to or correction of your personal information at any time by contacting us.
8. Cookies and Website Tracking
Our website may use cookies and analytics tools to improve user experience.
You can disable cookies in your browser settings.
9. Marketing
We will only send marketing communications if you have opted in.
You can unsubscribe at any time.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this policy from time to time. Updates will be published on this page.
12. Contact Us
Business: Glow Up Clinic
Name: Christina Chung
Email: contact.us@glowupclinicbne.com
Phone: 0401 766 113